Topic: Remote access - HASP not working

Good evening,
I use a powerful computer in my office in work to run demanding ATENA analyses. Sometimes I would like to log in via remote desktop from my home laptop or tablet, check the progress, restart analysis, start a new one etc. Even though the HASP key is properly inserted in the computer in my office, I am not able to restart the analysis or start a new one via remote desktop - I receive "CCException: Hasp - invalid version info" message.

Is there any way I could use ATENA through remote desktop?

Thank you very much for your help

Petr Bílý

Re: Remote access - HASP not working

Hello, for Remote Desktop access, you need a network license, for more information, please see ATENA Troubleshooting, 2.4.12.4 When running ATENA remotely through Terminal Services.